Relocating to a senior living community is a significant life transition, and ensuring a smooth, stress-free move is essential for both residents and the communities that welcome them. LivNow Relocation is proud to partner with the National Association of Senior & Specialty Move Managers (NASMM), a partnership that enables us to provide exceptional services tailored to the unique needs of older adults. By working with Senior Move Managers (SMMs), we uphold our commitment to excellence in senior living transitions.
Who is NASMM and What Are Senior Move Managers (SMMs)?
The National Association of Senior & Specialty Move Managers (NASMM) is the leading membership organization for move management professionals in the U.S., Canada, and beyond. NASMM sets the highest industry standards to ensure ethical and competent relocation assistance for seniors.
How Do SMMs Help Seniors Transition into a Community?
Senior Move Managers (SMMs) specialize in making relocations easier for older adults by offering personalized, hands-on support throughout the entire moving process. Their services include:
- Creating a customized floor plan to better understand what to bring and what to leave behind.
- Sorting, downsizing, and organizing belongings to simplify the move.
- Coordinating packing, moving, and unpacking services with trusted professionals.
- Setting up the new home in a way that feels comfortable and familiar to the resident.
- Providing emotional support and guidance to reduce stress and anxiety during the transition.
What makes a NASMM Senior Move Manager different than other professional organizers?
NASMM members represent the most qualified, ethical, and capable professionals in this rapidly growing field, ensuring that every move is handled with care and expertise. To become a NASMM member, move managers must meet strict requirements, including:
- Obtaining general business liability insurance – a critical safeguard that ensures financial protection for both service providers and their clients. Insurance in this industry is costly and challenging to acquire, making NASMM membership a mark of professionalism and security.
- Completing NASMM’s four-part
Cornerstone Course program, which covers essential topics such as Ethics, Safety, Liability & Risk, and Understanding the Moving Industry. - Maintaining an active online presence, with a website clearly outlining their senior move management services.
- Signing and adhering to NASMM’s Code of Ethics, which ensures that all members follow best practices and are subject to oversight from the NASMM Ethics Compliance Commission (NECC).
“With a trusted network of over 1,000 NASMM senior move management companies dedicated to serving older adults, both families and senior living community clients can trust that their loved ones are supported by skilled, compassionate professionals.”
– Mary Kay Buysse, Co-Executive Director of NASMM
Why the NASMM & LivNow Partnership Matters for Senior Living Communities
For senior living communities, partnering with NASMM, the highly valued identifier for Senior Move Managers, ensures a seamless transition for incoming residents. With professionals trained in best practices, ethical standards, and risk management, communities can expect:
- More efficient move-ins that minimize disruptions.
- Reduced stress for families by providing resources to do the ‘heavy lifting’.
- Enhanced resident satisfaction, leading to higher retention rates and positive referrals.
By partnering with NASMM, LivNow Relocation upholds the highest industry standards, ensuring that senior living communities and their clientele receive superior moving services. Together, we make every transition smooth, organized, and stress-free.
