Livnow Community Newsletter

Every move begins with a question.

“Where do we start?” “What do we do with the house?” “How do we help Mom and Dad let go of a lifetime of things?”

At LivNow Relocation, we’ve supported thousands of families through the transition to senior living, and we’ve heard it all. This month, we’re sharing the most-asked questions from families and how we help senior living operators answer them with clarity, compassion, and results.

In this edition:

• Top 5 questions real families ask
• Insights from LivNow and our partners
• Tips for building a planning guide for your community

LivNow works alongside an exclusive network of trusted partners to provide families with comprehensive support during every stage of their move. From financial guidance to legacy preservation, our partners deliver solutions to the issues that matter most.

Here are 4 popular questions we hear from families:

Q: “Where do we even begin?”
A: With a dedicated Relocation Specialist. LivNow provides one point of contact to coordinate everything, so families don’t have to manage the chaos alone.

Q: “How do we sell the house quickly?”
A: Working with a LivNow Certified Realtor can help you stick to your timeline. With expert guidance and proven strategy tailored to senior relocations, they simplify the process, offer advice, and help you move forward without delay.

Q: “What do we do with all this stuff?”
A: Our certified professional organizers and movers handle it all, including sorting, donating, packing, and helping families let go without guilt.

Q: “Is this really the right time to move?”
A: Delaying a move can cost more than you think. With LivNow’s trusted partners at The Mark Maimon Team and Luminate Bank, we offer bridge loan solutions that help families move sooner, including covering entrance fees to life-plan communities, rental costs, or home upgrades without touching investments.

Use these questions to help guide the conversation when you meet with prospective residents.

A curated roundup of partner articles & reports that provide useful strategies for senior living operators.

• Why Hiring a Firefighter for Home Projects is a Win-Win
  LivNow Relocation is excited to partner with Helpful Heroes. Prospective families and residents now have access to trusted off-duty firefighters and EMTs for on-demand home services that make every step of the transition safer, easier, and more personal.
• How Small Home Improvements Can Optimize Home Sales
  Families often ask where to start when preparing a home for sale. By helping prioritize strategic upgrades, you can guide them toward a faster, more profitable sale and a smoother path to senior living.
• Tips for Settling Into Senior Living
  Helping residents to truly feel at home is the key to long-term satisfaction. Your team can support families during transition to senior living and strengthen their sense of belonging from day one.

When the right team is in place, the difference is clear. Here’s how one resident feels about her experience with LivNow:

“My realtor is one of the best I’ve worked with. She took charge and made sure everything went smoothly. Jennifer, who led the team that actually did the move, was helpful in the extreme and stayed on top of things. The Relocation Specialist was there every step of the way and helped me with the hard choices. Without them all, I don’t think I could have made the move.”
— Carol R., A Resident

Host an informal “Top Questions About Senior Moves” session for prospective residents and their families. Then, turn those real conversations into a helpful take-home guide complete with LivNow resources, partner tools, and your community’s answers to keep the momentum going long after the event.

LivNow is proud to participate in the LeadingAge Illinois 2025 Annual Conference, taking place July 21–23. Our Co-Founder, Maureen Longoria, will be moderating a dynamic session titled “Thriving Together: Expansion Best Practices”, where industry leaders will share insights on strategic growth and collaboration in senior living. Don’t miss this opportunity to learn, connect, and discover best practices that are shaping the future of our field.