Expansions & New Developments

From ground-breaking to grand opening, when it comes to community expansions and new developments, the LivNow team brings a level of expertise to your project that you can count on. We collaborate with all key stakeholders – senior living operators, consulting groups, marketing teams, facility managers and key suppliers for a successful outcome.

Our mission is to mitigate the risk of depositor cancellation, manage swift move-ins to achieve critical occupancy targets, and together with your sales and marketing staff create a winning and stress-free move-in experience for your incoming residents.

Your Community Can Count On

Quickly Fill Your Community

Filling your community is our #1 priority for success. LivNow will expedite the move-in process so you exceed your targeted unit move-in goals.

  • Logistics management to maximize number of move-ins everyday
  • On-site support for residents during grand opening launch
  • Deliver residents who are 100% “move-in ready” for a quick fill.

Reduce Cancellations

Our engagement strategy is designed to mitigate the risk of depositor cancellations, keep depositors on track, and maximize revenue and cost projection targets.

  • A series of in-person and virtual meeting presentations
  • One-on-one consultations and specific resources
  • Logistic management to meet targeted move-in dates

Support for your Sales Team

Success for your sales team is our objective. From pre-site and post-sale activities to grand opening and beyond, we’re an extension of your sales team and community mission.

  • Help to convert prospects and tours into contracts and depositors
  • Manage all relocation aspects so your team is focused on sales
  • Dashboard for real time reporting on depositor move progress

Your Residents Can Expect

Our services are designed to address the specific challenges families and individuals face during a move:

Personalized Attention

Your prospects and depositors will gain:

  • A compassionate professional working in tandem with your sales team to ensure a “good move”
  • Unbiased counsel
  • A personalized timeline for their journey
  • One-on-one guidance for every aspect of their move

Our Relocation Specialists are experts in residential real estate delivering:

  • Top-producing real estate agents
  • Comprehensive marketing analysis review
  • A strategic marketing and pricing plan
  • Home sale options and solutions
  • Recommendations to command top dollar

  • Your residents and family members will enjoy peace of mind and can count on:
  • Comprehensive management throughout the process
  • Oversight of logistics and trusted suppliers
  • Confirmation of key dates and follow-up
  • Pro-active communication with access to all move details at their fingertips to stay on track

Speak to a LivNow Team Member

A Case Study by

Case Study

Our senior living life-plan community client in North Carolina planned 2-tower expansion. Their goal was to fill 149 total units across multiple buildings, each with its own schedule and timeline. 

By the end of 2024, they aimed to reach 78% occupancy.  A focus on continuing sales across existing buildings while welcoming new residents into the community was a key success goal.  Minimizing disruption to current residents was a priority, ensuring a smooth and respectful experience as the project progressed.

Bringing in LivNow Relocation to coordinate efforts allowed them to manage construction, leasing, and resident needs simultaneously, driving steady momentum and strengthening the overall community.

Impact and Results

With LivNow’s expansion program in place the community exceeded their 120-day occupancy and revenue goals by 53% in addition to exceeding their year-end budget targets.  This resulted in a $25.8 million increase in actual revenues, not including interest savings and ancillary fees. 

  • LivNow improved the community’s 78% occupancy goal to 93% by year-end.
  • No additional sales support employees were hired resulting in additional cost savings for the community, and our program allowed the team to focus on sales for the new expansion units while remaining focused on sales for the existing community – a top priority achieved for this project
  • The expansion resulted in positive reviews and testimonials from incoming residents who experienced a seamless transition experience working with LivNow.

Contributing Success Factors

LivNow supported the community in reaching their goal of filling 149 units across multiple buildings—while minimizing disruption and maintaining sales momentum.

  • To reduce cancellations and keep residents engaged, we provided consistent communication and personalized support. 
  • Our Relocation Specialists delivered real-time feedback and reporting, enabling smarter, faster decision-making.
  • We managed vetted supply partners, planned and executed hard hat tours, and coordinated every detail of the move-in process. 
  • Our on-site presence ensured a seamless and timely experience for resident move-ins.

SUMMARY: By handling the logistics and complexity of an expansion, LivNow Relocation empowered the sales team to focus on what they do best, while ensuring a smoother, more personalized experience for residents.

“Thanks to LivNow Relocation, we had a seamless expansion transition and could concentrate on growing our community. From start to finish, their team was incredibly professional, attentive, and proactive.”

– A. Ligay, Sales & Marketing Director

Testimonials

I would highly recommend LivNow for any community looking for a reliable, solution-oriented relocation partner

⎯ Allie L. – Sales & Marketing Director

We appreciated LivNow’s coordination and am sure that LivNow provided Searstone much needed support. We liked the webinars and they put us in touch with an organizer and were helpful in that regard.

⎯ Glenn & Jan S. – Residents

Laura helped us through a tough move because the date of occupancy kept changing. She did an excellent job and so did the Downsizers who organized and hung all our art.

⎯ Maureen H. – Resident

Tony Feldstein was very caring and helpful planning our move to HighView North at SearStone.

⎯ Munir L. – Resident

Laura Barca the Liv Now Specialist is outstanding and we were so grateful to deal with her level of professionalism her skills of Customer Services and Understanding .

⎯ Normil and Denise C. – Residents

LivNow was a big help in helping me determine whether a bridge loan was a good plan. Laura from LivNow was excellent in her advice and coordination of the actual move between Searstone and the movers. The movers did an excellent job.

⎯ Michael S. – Resident

Toni has been a delight to chat and work with!! It was so helpful and such a huge relief to know Toni and the help were available as needed. Our realtor was an absolute dream to work with and Toni was also exceptional in being available to help. All in all our move to Searstone could not have been a more positive, smooth and fun experience!!!

⎯ Gwendolyn B. – Resident

Thanks to LivNow Relocation, we had a seamless expansion transition. From start to finish, their team was incredibly professional, attentive, and proactive.

⎯ Allie L. – Sales & Marketing Director